Canvas disconnecting every second day. Resetting - fail. Update - fail. It‘s the worst product in smarthome ever.
Hello Sebastian, We are sorry for this trouble, we had some updates recently which may have caused some issues lately, but we should be able to help with this. Is there anyway you can reach us at any of our social media or support team so we can walk you through steps on getting this resolved?
A
Alan Yuen
Great support from Nanoleaf
J
Jason SooHoo
Very good service. Delivery took over a week
J
Jonathan Vera
great and quick replacement
very quick and responsive!
C
Chelsea M.
Amazing customer service
I contacted support about consistent problems I was having with faulty linkers from my original nanoleaf canvas. They were very quick and professional in responding and helping me with my situation. Received replacement linkers and stickers shortly after bringing up the situation, so overall I am very satisfied!