ON ALL ITEMS
These are the best lights to ever exist they are really cool to use at night
So these very simple light panels are great, though the price to value is way out of balance!
Still these things are cool.
The software is terrible, and seems a bit buggy.
I have trouble with connecting the lights to some smart phone apps.
Hi Ross! Thank you for your feedback. Apologies for the experience you’ve had with us. We would like to hear more from you about what we can do to help. Please reach out to our support team at http://nanoleaf.me/hello.
Company refusing to reimburse because they can’t locate the order after the delivery company returned it. So I don’t have my order, they don’t know where it is, they won’t replace or reimburse after 3 weeks
Hey Adam! We sincerely apologize for the overall experience. We’d love to make things right for you and have a resolution for this. Please follow up with your current support ticket and we’ll notify our team. Thanks for your patience.
Just bought some a few weeks ago and I LOVE them 100% recoomend
They are stunning and look really nice on my bedroom wall. However, I have been having lots of connectivity issues and have been unable to connect them to my Google Home setup. This kinda kills the ‘smart home’ part of it where I can turn all my other lights and them on to the same scene (as my other lights aren’t nanoleaf so I can’t set scenes in the app) without having to separately activate both.
Hey Holly! Thank you for providing us with your feedback. Our apologies for the inconvenience. If you could get in touch with us at nanoleaf.me/hello we’d be delighted to help.