Loved the lights and really enjoy how it can set the mood. It started glitching a couple days in with a few panels being unresponsive. It would start working fine if I factory reset and reconnected the device but then it would start glitching 10-15 minutes in. My app wouldn’t detect it either. I’ve maybe restarted and reconnected the device to my app maybe a total of ~40 times. Not sure if it was the update or the hardware itself but something wasn’t working right. I reassembled the pieces which was a pain because everything was already set on the wall and it fixed the problem for a few minutes but it became unresponsive again. I tried getting in contact with the company to try to get it fixed or replaced but responses from the company would sometimes take days. It took about 2 1/2 weeks to finally schedule a debut video chat but I never got the google hangout invite. My device coincidentally started work the night before the supposed debugging session but I’m afraid it’s going to start glitching again and it won’t be functioning correctly weeks at a time.
They’re great lights when they work but when they are glitchy it can be a pain to fix and even get in contact with the company. Seems to be an issue others are experiencing too when I was reading other comments on Nanoleaf’s website and reddit.
