Hello Daniel, We're always working to improve everything from the technical and the user experience perspective, but for our part we're going to make sure again that everyone has the best experience possible. It is very concerning for us to hear that your issue is still not resolved, and we should be able to look into this for you, no worries. Can you give us details of what happened here? Like the email address you used to contact us or if you were given a case number? Looking forward to hearing back from you!
