ON ALL ITEMS
97% of the time the bulb functions well, just sometimes it’s not responding in the homekit app
Hi Adam! We apologize for the inconvenience this has caused. Please reach out to our support team at http://nanoleaf.me/hello and they would be delighted to take a look into this.
1st to come up with thread support... and has adaptive lighting... multicolored light bulb all in one is a bonus... hot sale and difficult to get stock...
Product itself is good, great coloring, and plenty of customizable options. The software was a bit of a pain as it would keep saying that the device(s) were either turned off, or out of range, which in turn made it difficult to setup.
Hello Daniel! Thank you for your valuable feedback. Our apologies for the inconvenience. We would like to make things better for you. Please contact our support team at http://nanoleaf.me/hello, they can further look into this and have it resolved.
Good innovative products with poor sales execution... So difficult to buy... Not a good support team as well... Got to improve on these... Having advantage as the pioneer thread enabled bulbs... if don’t make use of it, other names are going to trash you guys out of the market...
Hey! We apologize for the inconvenience. We’ll be sure to let our team know to further look and see what we can improve for an overall better experience in the future. Thank you!
Having thread enabled through HomePod mini, the essential lightbulbs are the fastest and most responsive bulbs that I have tried, and I compare them to bulbs that I own from Philips Hue, LIFX, IKEA Tradfri, and Xiaomi MI. They have very bright whites as well. A minor issue I face sometimes is one of the lights not responding, and the only solution is to delete it and set it up again. I hope a firmware update could solve this. The option of supporting Homekit’s adaptive lighting would be a welcome addition too.