ON ALL ITEMS
My existing control square was not working properly, kept continually stopping working and searching for Wi-Fi, turns out it was dead so the company sent me a new one which means my Canvas wall is all working again. It gives me inspiration while I am working in my workshed.
Thanks you for your awesome support with my canvas breakdown and control panel replacement.
Emailed regarding hardware fault with my control unit for my Canvas. Immediate diagnosis of issue and immediate issue of replacement. Could not be happier that my Canvas is now fully functional again :)
We bought the Nanoleaf Canvas kit about 1.5 years ago, but the control panel suddenly stopped working. Contacted support and after supplying a video of attempting to hard reset the panel (it didn't work) and copy of the purchase receipt, a replacement was promptly dispatched. Very satisfied with the customer service.
Control Square for Nanoleaf Canvas (No PSU)