Hi there
Thank you for the excellent service, I really appreciate it.
My lights are working now and I’m very happy!!
Marcus is a super star and it was an absolute joy working with him.
Thank you for the excellent service

I was having some trouble with the control panel on one of my hexagon sets and after a few emails back and forth with detailed instructions they offered to replace the part free of charge!
Very happy with the outcome and I can't wait to make more shapes 🙌🏻

My nanoleaf controller was faulty but after some time with customer service, they shipped a brand new one with no issues and now they work amazingly.

I bought some shapes starter kits last year, but they didn’t support thread, so support sent me out some new replacement units free of charge!

Bought a new controller as my old one stopped working. Contacting support failed as they just restart the device, which didn't work. Lights have now started working, fingers crossed this controller last longer than the last.