ON ALL ITEMS
Msm is extremely dishonest
Easy setup and add tons of personality to the room to match any mood. Dances with music too
Order came with dead item, support is slow and cumbersome, they asked me for a video proving I was correctly executing some procedure they asked me to. A slow and very cumbersome interaction to replace a dead PSU that came on my (very expensive) order. Custoemr service quality really doesn’t meet the product’s price level. No plans to ever buy Nanoleaf again.
I tried several layouts with the Nanoleaf app with the intention to buy the 9 pieces starter kit of the hexagon shapes. Then I noticed that with 12 pieces a much nicer layout can be done. For this reason I preordered together with the 9 pieces starter kit also the 3 pieces extension pack. Today I am glad I did this because today my setup looks great and every visitor admires it!
This kit was great. I have Canvas and the Hexagon shapes. I love Canvas but will keep updating Hexagon due to future shapes being compatible.